Tracking your orders
Last modified: November 27, 2024
Overview As your order ships, we’ll send you an email with your tracking number so you can keep an eye on your package(s). Tracking notification...
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Out of stock products & vendor back orders
Last modified: November 27, 2024
Product availability & statuses Products in our catalogs are labeled with one of the following statuses to communicate their availability: Availab...
International orders
Last modified: November 20, 2024
International shipping limitations As of February 1st, 2024, we no longer support international shipping and can only ship to addresses in the US and ...
California’s proposition 65
Last modified: November 20, 2024
Overview: California’s proposition 65 Proposition 65 requires businesses to provide warnings to Californians about significant exposures to chem...
Adverse Reactions & Consumer Complaints
Last modified: November 21, 2024
If you or a patient experience an adverse reaction or notice a product quality issue (e.g., unusual smell or texture, broken tablets, expired products...
Sales tax & resale tax exemption
Last modified: November 20, 2024
Learn how sales tax is calculated, and find out if you're eligible for a tax exemption.
Internet resale of Emerson Ecologics distributed products
Last modified: November 20, 2024
Emerson Ecologics respects and shares the belief of our professional brand partners that the guidance of a qualified healthcare practitioner is essent...
Return policy
Last modified: August 29, 2024
We're happy to accept returns for products purchased in the last 30 days that are unopened and aren't heat-sensitive.
Classic and upgraded accounts
Last modified: November 13, 2024
A new wholesale experience In the Help Center, you’ll find sections with content tailored to different experiences. We’re providing inform...