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Last modified: June 26, 2024

Searching for Products in the Emerson Catalog

Overview: Searching for products

This article goes over finding and discovering products in the catalog. Here, we’ll cover key ordering features including catalog filters and the quick order tool that you can use to find products you trust efficiently and discover new ones.

Tip!

For help placing an order, please see Placing Emerson orders.

 Your Emerson Ecologics account is getting an update!

You’ll soon noticed a new look and feel when you log in to your account. But don’t worry — you’ll have all the same functionality you’re familiar with! As you navigate this help center, select the option that matches your current experience to view information relevant to you.

An example of an account with the classic experience.

An example of an account with the classic experience.

An example of an account with the upgraded experience.

An example of an account with the upgraded experience.

Browsing the catalog

Using the search field (Find what you’re looking for)

On the Emerson Ecologics website, you’ll find the search bar at the top of the page with the text Find what you’re looking for.

In this search field, you can search using keywords, product codes, or brand names. As you type, a drop-down will populate the top 3 search groups:

  • Search terms
  • Categories
  • Brands

Searching for products in the main search bar.

Searching for products in the main search bar.

Using search

On the Emerson Ecologics website, you’ll find the search bar at the top of the page.

In this search field you can search/enter keywords, product codes, brand names, categories, conditions, and more. As you type, a drop-down menu will display results sorted into the top 3 related search groups:

  • Products
  • Brands
  • Supplement types

Searching for products in the main search bar.

Searching for products in the main search bar.

Tip!

Typing an asterisk (*) into the search field and hitting enter will populate all items in the catalog.

Using the SHOP menu

Hovering over the SHOP menu in the navigation menu provides a few helpful search options:

  • Nutritional Supplements: Look through categorized items such as Amino acids, Enzymes, and Protein Powders, or conditions such as Energy Support, Hormone Support, and Sleep Support.
  • Brand: We feature three brands each month. You can also explore brands alphabetically from this category.
  • New Products: Browse recently added products and featured products.
  • Specials: Explore four featured specials and all current promotions.
  • Learning Resources: Highlighted educational pieces with access to our blog, expert resources, and resource tools.

Searching and exploring products from the SHOP menu.

Searching and exploring products from the SHOP menu.

Hovering over the SHOP menu in the navigation menu provides a few helpful search options:

  • Product categories: Peek through product categories such as Nutritional supplements, Vitamins & minerals, Herbs and acupuncture, and more!
  • Specials: Four featured specials and a link to all current promotions.
  • Reorder products: Features products you’ve purchased in the past to be easily ordered again.

Searching for products with the SHOP feature.

Searching for products with the SHOP feature.

Applying catalog filters

Once you’ve searched for a product in the catalog, you can narrow down your search by using filters on the left of the page. Multiple filters can be applied to help you find specific products.

Available filters include:

  • By Category/By Condition: Use this to narrow down the results to only view items that are within a category or found to be helpful in treating specific conditions.
  • By Brand: View items by one or more specified brands.
  • By Dietary Consideration: View only the items that are within a dietary restriction. e.g., Kosher, Dairy free, Gluten free, etc.
  • Include Ingredient: View items that include one or more specified ingredients.
  • Exclude Ingredient: View items that don’t include specified ingredients.
  • Quality Partner: View brands that are part of the Emerson Quality Program (EQP).
  • Delivery Format: View items in a specified format such as tablets, gel caps, liquids, etc.
  • Dosage: Items with dosages within a specified range.

You can also sort results using the sort menu on the right of the page. Here, you can sort results by Best Matches, Popularity, Price, Low to High, and more.

Applying filters to refine search results.

Applying filters to refine search results.

As you’re searching for products in the catalog, you can narrow your results using filters. Multiple filters can be applied to help you find exactly what you need. Available filters include:

  • Category: Use this to narrow down the results and view items only within a category.
  • Ingredients: View items that include and/or exclude one or more specified ingredients.
  • Brands: View items by one or more specified brands.
  • Delivery format: View items in a specified format, such as tablets, gel caps, liquids, etc.
  • Dietary considerations: View only the items within a dietary restriction (such as Kosher, Dairy free, and Gluten free).
  • Quality partner: View brands that are part of the Emerson Quality Program (EQP).
  • Availability: Only view items that are in stock.

You can also sort results using the sort menu on the right of the page. Here, you can sort results by Best match, Most recommended, Alphabetical, and Price.

The list of filters used to narrow a search in the catalog.

The list of filters used to narrow a search in the catalog.

Reordering products

Experience shows that the Reorder Products page is the most efficient way to order products you’ve purchased before. Here are some tips to reorder products from this page:

  • Use date range filters are available to limit your results.
  • Select View All to return all previously ordered products (i.e., all time)
  • Select any of the column headings to sort alphabetically or numerically (column dependent).
  • Use the Find Item field to search for a specific product by name or SKU.

When you find products you’d like to include in your next order, enter a quantity to order, then click ADD TO CART. Click Proceed to checkout when you’re ready to place your order.

Experience shows that the Reorder Products page is the most efficient way to order products you’ve purchased before. Here are some tips to reorder products from this page:

  • Use date range filters are available to limit your results.
  • Use the Sort by dropdown to sort your results.

When you find products you’d like to include in your next order, enter a quantity to order, then click Add to cart. Click Proceed to checkout when you’re ready to place your order.

The Reorder products page within an account.

The Reorder products page within an account.

Quick order

While on the home page or any My Orders pages, you can use the Quick order tool shown in the image below to quickly add products to your cart when you know a product’s code. To use this tool, enter the item code in the Product Code field, specify a quantity to order, then click ADD TO CART.

Searching for a product using the Quick order tool.

Searching for a product using the Quick order tool.

If an entered SKU isn’t found, check the following:

  1. You’re entering the Emerson SKU. Vendor item codes aren’t compatible with this tool.
  2. The item is available (i.e., not discontinued).

To check if a product has been discontinued and to find alternatives, please see Identifying discontinued items and finding alternatives.

Quick order is coming soon to the upgraded experience.

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