Last modified: January 22, 2025
Searching for products in the Emerson catalog
Overview
Discover key ordering features including catalog filters and the quick order tool that you can use to find products you trust efficiently and discover new ones.
Tip!
For help placing an order, please see Placing Emerson orders.
Your Emerson Ecologics account is getting an update!
You’ll soon notice a new look and feel when you log in to your account. But don’t worry — you’ll have all the same functionality you’re familiar with! As you navigate this help center, select the option that matches your current experience to view information relevant to you.
An example of an account with the classic experience.
An example of an account with the upgraded experience.
Browsing the catalog
The Emerson catalog features over 400 brands and thousands of products. Use intuitive tools like search, the SHOP menu, and filters to quickly find what you need.
As you browse products in the catalog, you’ll find your price listed in green, and the retail price (MSRP). As an Emerson Ecologics account holder, you’ll always pay the discounted amount displayed on product display pages and in your cart.
You need to be signed in to your account to view product pricing.
Note:
Products that are temporarily out of stock are labeled to indicate they won’t ship right away. See Out of stock products & vendor backorders for more information.
Using search
In your classic account you’ll find the search bar at the top of the page with the text Find what you’re looking for.
In this search field, you can search using keywords, Emerson item codes, vendor item codes, or brand names. As you type, a drop-down will populate the top 3 search groups:
- Search terms
- Categories
- Brands
Searching for products in the main search bar.
In your upgraded account, you’ll find the search bar at the top of the page.
In this search field you can search/enter keywords, Emerson item codes, Vendor item codes, brand names, categories, conditions, and more. As you type, a drop-down menu will display results sorted into the top 3 related search groups:
- Products
- Brands
- Supplement types
The product category in the search dropdown.
Tip!
Typing an asterisk (*) into the search field and hitting enter will populate all items in the catalog.
Using the SHOP menu
Hovering over the SHOP menu in the navigation menu of your classic account provides a few helpful search options:
- Nutritional Supplements: Look through categorized items such as Amino acids, Enzymes, and Protein Powders, or conditions such as Energy Support, Hormone Support, and Sleep Support.
- Brand: We feature three brands each month. You can also explore brands alphabetically from this category.
- New Products: Browse recently added products and featured products.
- Specials: Explore four featured specials and all current promotions.
- Learning Resources: Highlighted educational pieces with access to our blog, expert resources, and resource tools.
Searching and exploring products from the SHOP menu.
Hovering over the SHOP menu in the navigation menu of your upgraded accountprovides a few helpful search options:
- Product categories: Peek through product categories such as Nutritional supplements, Vitamins & minerals, Herbs and acupuncture, and more!
- Specials: Four featured specials and a link to all current promotions.
- Reorder products: Features products you’ve purchased in the past to be easily ordered again.
Searching for products with the SHOP feature.
Applying catalog filters
Once you’ve searched for a product in the catalog, you can narrow down your search by using filters on the left of the page. Multiple filters can be applied to help you find specific products.
Available filters in classic account include:
- By Category/By Condition: Use this to narrow down the results to only view items that are within a category or found to be helpful in treating specific conditions.
- By Brand: View items by one or more specified brands.
- By Dietary Consideration: View only the items that are within a dietary restriction. e.g., Kosher, Dairy free, Gluten free, etc.
- Include Ingredient: View items that include one or more specified ingredients.
- Exclude Ingredient: View items that don’t include specified ingredients.
- Quality Partner: View brands that are part of the Emerson Quality Program (EQP).
- Delivery Format: View items in a specified format such as tablets, gel caps, liquids, etc.
- Dosage: Items with dosages within a specified range.
You can also sort results using the sort menu on the right of the page. Here, you can sort results by Best Matches, Popularity, Price, Low to High, and more.
Applying filters to refine search results.
As you’re searching for products in the catalog, you can narrow your results using filters. Multiple filters can be applied to help you find exactly what you need.
Available filters in upgraded accounts include:
- Category: Use this to narrow down the results and view items only within a category.
- Ingredients: View items that include and/or exclude one or more specified ingredients.
- Brands: View items by one or more specified brands.
- Delivery format: View items in a specified format, such as tablets, gel caps, liquids, etc.
- Dietary considerations: View only the items within a dietary restriction (such as Kosher, Dairy free, and Gluten free).
- Quality partner: View brands that are part of the Emerson Quality Program (EQP).
- Availability: Only view items that are in stock.
You can also sort results using the sort menu on the right of the page. Here, you can sort results by Best match, Most recommended, Alphabetical, and Price.
The list of filters used to narrow a search in the catalog.
Reordering products
The Reorder Products page in your classic account is the most efficient way to order products you’ve purchased before. Here are some tips to reorder products from this page:
- Use date range filters are available to limit your results.
- Select View All to return all previously ordered products (i.e., all time).
- Select any of the column headings to sort alphabetically or numerically (column dependent).
- Use the Find Item field to search for a specific product by name or SKU.
When you find products you’d like to include in your next order, enter a quantity to order, then click ADD TO CART. Click Proceed to checkout when you’re ready to place your order.
The Reorder products page in your upgraded account is the most efficient way to order products you’ve purchased before. To find the Reorder products page:
- Click on Recent orders in the navigation bar.
- Click Reorder products in the menu bar that appears on the left of the page.
- Use date range filters or the Sort by dropdown to sort your results. When you find products you’d like to include in your next order, enter a quantity to order, then click Add to cart.
- Click Proceed to checkout when you’re ready to place your order.
Quick order
While on the home page or any My Orders pages in your classic account, you can use the Quick order tool shown in the image below to quickly add products to your cart when you know a product’s code. To use this tool, enter the item code in the Product Code field, specify a quantity to order, then click ADD TO CART.
Searching for a product using the Quick order tool.
If an entered SKU isn’t found, check the following:
- You’re entering the Emerson SKU. Vendor item codes aren’t compatible with this tool.
- The item is available (i.e., not discontinued).
Quick order can be accessed from the navigation bar at the top of your upgraded account when you’re logged in.
Accessing Quick Order in the navigation bar.
To use quick order to add items to your cart:
- Click Quick Order.
- In the dropdown, paste or type the product code for the product you’d like to order.
- Adjust the number of units you’d like using the – and + selectors.
- Click Add to cart.
- When you’re ready, click the Cart ( ) and begin submitting your order.
If an entered SKU isn’t found, check the following:
- You’re entering the Emerson SKU. Vendor item codes aren’t compatible with this tool.
- The item is available (i.e., not discontinued).
Note:
If you have or receive a product from us that appears to be different from the one you ordered, please contact our support team. They can investigate any possible changes or discrepancies.
Adding products to the cart
Add items to your shopping cart by selecting Add to cart anywhere it appears next to a product in your account. If you’re unable to add a product to your cart, it’s usually due to one of the following:
- You need to accept or sign a brand agreement.
- We haven’t reviewed and accepted your credentials.
- The product you’re trying to order is out of stock.
- The product is impacted by California’s Proposition 65 and can’t be shipped to the selected address.
Tip!
Products added to the cart are saved and will not be removed automatically. You can leave a cart in progress and return at a later time to place your order.
Removing products from the cart
If there’s a product you’d like to remove from your cart, you can do that in the first step of checkout when viewing the contents of the cart.
To remove an item from the cart, click the Trash can ( ) icon next to the product.
Removing an item from the cart.
To remove an item from the cart, click the Trash can ( ) icon next to the product.
Removing a product from your cart.
Ordering from California
California’s Proposition 65 requires specific labeling on some products. As a result, certain catalog items have two versions: one for California and another for the rest of the US. When ordering to a California address, ensure the correct variant is selected before continuing to the checkout.
If the order is shipping to a location outside of California, ensure your cart contains the non-California version. Replace any California-only items with the appropriate variant before placing your order.
Note:
If your account has been upgraded, the checkout system will be able to automatically update your cart to the correct product variant.
Additional resources
You can access helpful educational resources to guide your purchasing decisions before completing your order. These resources are available in the navigation bar by hovering over the Education tab in classic or upgraded accounts.
This is where you’ll have access to:
- The Emerson blog, featuring articles and videos to help increase your supplement and dispensing knowledge.
- Fullscript Academy, offering courses and webinars to help you learn more about integrative medicine.
- Practice resources, including promotional and practice management resources to make the most out of your business.