Viewing & downloading invoices

Overview

Invoices can be downloaded to your device or printed as a hard copy. In an effort to reduce waste, invoices aren’t included in shipments.

 Your Emerson Ecologics account is getting an update!

You’ll soon notice a new look and feel when you log in to your account. But don’t worry — you’ll have all the same functionality you’re familiar with! As you navigate this help center, select the option that matches your current experience to view information relevant to you.

• Classic accounts
• Upgraded accounts

An example of an account with the classic experience.

An example of an account with the upgraded experience.

What’s included in an invoice

You’ll find a number of different types of information in your invoice:

• Invoice to: The person being invoiced, their address and contact information
• Invoice from: Emerson Ecologics, LLC., and its address and contact information
• The invoice number
• The date of the invoice

• The SKU (or product code) of every product in the order
• The item name for every product in the order
• The quantity ordered of every product in the order
• The quantity of each item that has shipped
• The MSRP (Manufacturer’s Suggested Retail Price) of each item
• The Unit price for each product (The cost per unit of each item)
• The Total cost for each product (The unit price multiplied by the number of units)

• The Subtotal for the order (the cost before shipping and taxes)
• The Shipping cost for the order

• The Taxes applied to the order
• The Total cost of the order

Downloading an invoice

Invoices are available in your account shortly after ordering. If your order contains a backordered item, your invoice may take up to 72 hours to generate.

Before you continue, please select the button below that matches the experience you have in your account: