Last modified: June 26, 2024
Securing your account with 2-step verification
What is two-step verification?
Protect sensitive information in your Fullscript account by adding 2-step verification in a few quick steps! Get peace of mind knowing that financial, staff, and patient data in your account is protected by an added layer of security.
When you set up 2-step verification on Fullscript, you’ll be asked to choose one of two security methods:
- Use your email linked to your Fullscript account: We’ll send a login code to the email used to log into Fullscript.
- Authentication app: (recommended) Download an authentication app, such as Google Authenticator, Microsoft Authenticator, LastPass Authenticator, or Twilio Authy Authenticator, to receive login codes.
- SMS: We’ll send a text with a verification code to the phone number associated with the account.
Enabling two-step authentication
Two-step verification is recommended, but not mandatory. Three options are available for a user to enable this feature: text, authenticator app, or email.
Text message two-step verification
Enabling text message two-step verification means you’ll need to have your mobile device handy to log into your Fullscript account. You can follow the steps below to enable text message two-step verification:
- Go to Account settings.
- Select Security from the tabs on the left.
- Under the 2-step verification heading, click Set up.
- Select Use text message from the options available, then click Next.
- Enter your mobile phone number. A 6 digit verification code will be sent to this number with every login attempt while two-step verification is enabled.
- Click Send code to request a verification code be sent to the mobile phone number.
- Enter the verification code. The code will be submitted when 6 digits have been entered.
- Set up is now complete! Click Done to close the modal.
Two-step verification by email
You’ll need to have access to the email account you have tied to your Emerson account if you’d like to receive verifications codes by email. To set up two-step verification via email:
- Go to Account settings.
- Select Security from the tabs on the left.
- Under the 2-step verification heading, click Set up.
- Select Use your email linked to your Emerson Ecologics account, then click Next.
- Go to your email inbox and to view the verification code.
- Input the code in the setup modal, then click Next.
- Set up is now complete! Click Done to close the modal.
Authenticator app two-step verification
Authenticator apps such as Google Authenticator can be downloaded from both the Google Play Store and Apple Store. Follow the instructions below to enable two-step verification with an authenticator app.
- Go to Account settings
- Select Security from the tabs on the left.
- Under the 2-step verification heading, click Set up.
- Select Use an authenticator app from the list of options, then click Next.
- Scan the QR code in the modal with the authenticator app.
- Enter the 6 digit verification code displayed in the app. The code will be submitted when 6 digits have been entered.
- Set up is now complete! Click Done to close the modal.
Logging in with two-step verification
When two-step verification is enabled on your account, you’ll need to log in with both a password and a 6 digit verification code to gain access to the account. How you receive your verification code will depend on the method you selected when setting up two-step verification.
To log in with a verification code from a text message or email:
- Log in with your email address and password that’s tied to your Emerson Ecologics account.
- Enter the 6 digit verification code you received via text message, email, or through your authenticator app, depending on which method you selected at the time your set up two-step verification.
- If the code is entered correctly, you’ll be signed into your account successfully!
To log in with an authenticator app, the user will need to:
- Log in with your email address and password.
- Enter your 6 digit verification code from the authenticator app; a new code will be generated every 30 seconds.
- If the code is entered correctly, you’ll be signed into your account successfully!
Disabling two-step verification
Two-step verification can be disabled at any time for your Account settings. You must be logged into your account to disable this option.
To disable two-step verification:
- Go to Account settings.
- Select Security from the tabs on the left.
- Under the 2-step verification heading, click Manage.
- Click Disable.
- Click Disable again to confirm.