Emerson Ecologics shipping policy
Last modified: December 3, 2024
Shipping options and rates are based on the shipping address you provide. Please note that some shipping options may not be available in all locations...
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shipping
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Managing addresses
Last modified: November 20, 2024
Overview There are two types of addresses to manage within your Emerson Ecologics account: Shipping and Business addresses. Shipping addresses can be ...
Placing wholesale & patient orders
Last modified: December 3, 2024
Learn how to order from our catalog of 300+ professional-grade supplement brands.
Shipping heat-sensitive products
Last modified: November 20, 2024
Overview Unless recommended by the supplier, heat-sensitive products aren’t shipped with a cold pack as they’re manufactured to withstand time in ...
Accepted payment methods
Last modified: December 2, 2024
Accepted payment methods We accept all major credit cards as payment for orders placed through Emerson Ecologics. This includes Visa (including Visa d...
Viewing & downloading invoices
Last modified: November 21, 2024
Overview Invoices can be downloaded to your device or printed as a hard copy. In an effort to reduce waste, invoices aren’t included in shipment...
Updating your account information
Last modified: November 19, 2024
Overview To update your account information, go to the Account Info or Account Settings page. Here, you can view and edit your pro...
Searching for products in the Emerson catalog
Last modified: December 3, 2024
Overview Discover key ordering features including catalog filters and the quick order tool that you can use to find products you trust efficiently and...
Missing or damaged products & shipments
Last modified: November 20, 2024
Damage requiring a replacement or refund refers to broken bottles, product tampering, and other inconveniences that occur during transit and prevent c...
Order cancellations and modification requests
Last modified: November 28, 2024
Overview Our goal is to pick and pack shipments as quickly as possible, which means we’re often unable to make changes to an order, including cancel...