Accepted payment methods

Paying for your order

We accept all major credit cards as payment for orders placed through Emerson Ecologics. This includes Visa (including Visa debit), Mastercard, American Express, Discover, & Diners.

We only accept American payment methods, such as U.S.-issued credit and debit cards.

We don’t currently accept Health Spending Accounts (HSA), Flexible Spending Accounts (FSA), or digital wallet options like Google or Apple Pay.

Adding new credit cards

From an upgraded account, you can add new payment methods in checkout at any time. When you reach the Payment stage of checkout, select + Add new card to save a new payment method.

Adding a new payment method in checkout.

Tip!

Visit the Payment info page to remove payment methods from your account.

Removing a credit card

To remove a credit card from your account:

Go to your Account settings.
Select Payment info.
Locate the card you want to remove and click .

Then, click Delete to confirm.

Default credit card

In an upgraded account, you can select a default payment method to use for ordering. To add or change your default card, go to the Payment info page in your account.

Setting a default payment method under Payment info.

Payment processing

When you place an order, your card won’t be charged until it ships from the warehouse. Before shipping, you might see an authorization—a temporary hold on funds that will be charged when the order ships. Authorizations will fall off your statement in favor of the final charge.

Backordered products

If your order includes a backordered or out-of-stock product, you won’t be charged for it until it arrives at our warehouse, is packed, and shipped to you. Refunds aren’t issued for backorder cancellations because charges are not finalized for unshipped items.

Split payments

At this time, we can only process orders with a single payment method. Split payments using multiple cards aren’t supported.

HSA/FSA eligibility

We don’t accept HSAs (Health spending accounts) or FSAs (Flexible spending account) as payment options with Emerson Ecologics. If you prefer to use one of these payment options, we recommend placing direct-to-patient orders through a Fullscript account.