Tracking your orders

Last modified: May 16, 2025

OrdersShipping & delivery

Overview As your order ships, we’ll send you an email with your tracking number so you can keep an eye on your package(s). Tracking notification...

Missing or damaged products & shipments

Last modified: May 16, 2025

OrdersReturns & replacements

Damage requiring a replacement or refund refers to broken bottles, product tampering, and other inconveniences that occur during transit and prevent c...

Troubleshooting your Emerson account

Last modified: April 1, 2025

GeneralOur team

Overview Quickly resolve common issues with your Emerson account so you can get back to what matters most. If you need additional assistance, our cust...

Eligible shipping addresses

Last modified: May 16, 2025

OrdersShipping & delivery

Where we can ship to Orders can be shipped to addresses in the lower 48 states, as well as: We can also ship to military and diplomatic addresses abro...

Getting support for your Emerson orders

Last modified: May 16, 2025

GeneralOur team

Having your information ready makes the process of seeking support smoother and helps us resolve your concerns faster.