Return policy
Last modified: August 29, 2024
We're happy to accept returns for products purchased in the last 30 days that are unopened and aren't heat-sensitive.
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Missing or damaged products & shipments
Last modified: November 20, 2024
Damage requiring a replacement or refund refers to broken bottles, product tampering, and other inconveniences that occur during transit and prevent c...
Adverse Reactions & Consumer Complaints
Last modified: October 29, 2024
If you or a patient experience an adverse reaction or notice any product quality issues (e.g., unusual smell or texture, broken tablets, expired produ...
Tracking your orders
Last modified: November 20, 2024
Overview As your order ships, we’ll send you an email with your tracking number so you can keep an eye on your package(s). Tracking notification...
Internet resale of Emerson Ecologics distributed products
Last modified: November 20, 2024
Emerson Ecologics respects and shares the belief of our professional brand partners that the guidance of a qualified healthcare practitioner is essent...
Searching for products in the Emerson catalog
Last modified: November 20, 2024
Overview Discover key ordering features including catalog filters and the quick order tool that you can use to find products you trust efficiently and...
Out of stock products & vendor back orders
Last modified: November 20, 2024
Product availability & statuses Products in our catalogs are labeled with one of the following statuses to communicate their availability: Availab...
Accepting brand agreements (iMAP policies)
Last modified: November 20, 2024
Some brands require purchasers to agree and adhere to their internet Minimum Advertised Price (iMAP) policies (brand agreements) before purchasing pro...