Support Hours & Channels
Our team is available Monday - Friday during business hours:
- 8:30 am – 8:00 pm ET
- 7:30 am – 7:00 pm CT
- 6:30 am – 6:00 pm MT
- 5:30 am – 5:00 pm PT
Chat
Click the green Chat icon to chat with our support team during business hours.
Phone
Toll-free phone: 800-654-4432
International phone: 603-656-9778
General support: cs@emersonecologics.com
New orders only: orders@emersonecologics.com
Please allow additional time for emails submitted over the weekend and on holidays.
Tip! Place orders directly through the website to avoid spending time on hold. See Placing Wholesale and Patient Orders for support.
Holiday Schedule (2023)
Our support team will be unavailable on Christmas Day (Observed Monday, 12/25/2023).