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Last modified: December 16, 2024

Contact support

Our team is available Monday – Friday during business hours:

  • 9:00 a.m. – 8:00 p.m. Eastern time
  • 8:00 a.m. – 7:00 p.m. Central time
  • 7:00 a.m. – 6:00 p.m. Mountain time
  • 6:00 a.m. – 5:00 p.m. Pacific time

Note:

We are closed on the following days during the 2024 holiday season:

  • Tuesday, December 24th
  • Wednesday, December 25th 
  • Wednesday, January 1st

Chat

To start a chat anytime, click the Chat bubble in the bottom right corner of our website or click the button below.

Click to chat now

Phone

Toll-free phone: 1-800-654-4432
International phone: 1-603-656-9778

Text

Text us at: 1-800-654-4432

Note:

By texting us, you consent to receive SMS messages from Emerson Ecologics’ Customer Success team at your number. Message & Data rates may apply. Reply STOP anytime to opt-out of receiving these messages from our Customer Success team. For more information on how we handle your data, please check out our privacy policy.

Email

General support: [email protected]
New orders only: [email protected]

Please allow additional time for emails submitted over the weekend and on holidays.

Tip!

Place orders directly through the website to avoid spending time on hold. See Placing wholesale and patient orders for support.

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